INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

📦 Will I receive the same product that I see in the picture?

Yes! We make every effort to display our products as accurately as possible. The item you receive will match the photos shown on our website. Please note that slight color variations may occur due to different screen settings and lighting conditions..

🚚 Where do we ship to?

We currently ship within Morocco and to select international destinations. Shipping availability and rates will be displayed at checkout based on your location..

⏱️ How long does delivery take?

Morocco: 2–5 business days.

💳 What payment methods do you accept?

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Credit / Debit Card
📦 How can I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use it to follow your delivery in real time.

🛍️ Can I cancel my order?

You can cancel your order within 24 hours of placing it. After that, the order may already be processed and shipped. Please contact us as soon as possible if you need to cancel.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS